Returns & Exchanges

At Cafe Planta, we want your space to feel perfect; if your home goods don't meet your expectations, we offer a 30-day return window for all unused items in their original packaging. We strive to ensure your botanical-inspired decor brings joy to your home with every purchase.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.